Sterling Airways is setting a new standard in aviation and professional flight training, and looking for exceptional people to join our team.
Together with Wexford Capital and McKinley Alaska Private Investment, we’ve created the Aleutian Airways brand operating out of Anchorage. Please see below for open positions at our airline, and when available, our Florida flight school, Sterling Flight Training.
Please note, we are in the process of transitioning to an Applicant Tracking System. Direct links to submit your resume are available on some job descriptions by clicking Apply.
If an Apply button is not found on the job you are applying for, please submit an email with the job title in the subject line, along with your resume and cover letter to jobs@flysterling.com
Sterling Flight Training is a FAR approved part 141 flight training school located at Florida’s Jacksonville Executive at Craig Airport (KCRG). It’s been run by respected and successful long-term aviation professionals since December 2018 and is well financially backed. We seek a motivated A&P mechanic who wants to grow in their career by providing aircraft maintenance on our general aviation fleet of piston Piper and Cessna aircraft. This role offers a unique opportunity to work in a culture of respect, fun and professionalism with high potential of career growth after demonstrating quality skills and expertise. Our mission is to provide world-class flight training with the core values of Quality, Community, and Value.
Qualifications:
• Valid Airframe and Powerplant License Preferred.
• Cessna and Piper piston aircraft Experience Preferred.
• At least 18 years old and a high school graduate.
• Possess a valid U.S. driver’s license.
• Must be able to pass a ten-year Background/Criminal/OMV/Drug Screen.
Responsibilities:
• Perform 100hr Inspections and assist with annual inspections as well as perform various repairs across a fleet of Piper and Cessna aircraft.
• Assure all work accomplished is completed in accordance with the company’s policies, General Maintenance Manual, Manufacturer’s Maintenance Manuals and current CFRs.
• Perform all work with a safety-first mentality.
• Document all scheduled and unscheduled maintenance items in a timely manner.
• Perform quality control and assurance of aircraft maintenance activities including overhaul, modification, maintenance and repair of aircraft structures, engines and accessories.
• Ensure all company maintenance facilities and equipment are kept clean and organized for efficient maintenance workflow.
• Reports to the Director of Maintenance.
Qualities that will attribute to success:
• Ability to work independently and in a team environment.
• Ability to multi-task various projects at a time and complete in a timely manner.
• Working knowledge of Microsoft Windows, Veryon, and FSP preferred.
• Cooperative member of the team and able to get along with others.
• Exceptional communication, attention to detail and problem-solving skills are essential.
• Ability to work under pressure and complete tasks with a sense of urgency.
• Desire for continuous improvement and willingness to embrace role variations.
• Ability to easily adapt to change and new technology.
• Must be goal-oriented with exceptional attention to detail.
What’s in it for you:
• Pay Range ($23-$29/hr.) Pay depends on experience and certifications.
• Join a stable company that offers career growth.
• Love who you work with! We have a positive, fun and professional culture.
• Generally, Monday – Friday 1st shift work. Work/life balance encouraged.
• Benefits include health insurance, dental and vision benefits available, company match to HSA, discounted flying rates, tuition savings and discount programs, 112 hours of PTO annually.
Pay depends on experience and certifications.
Apply here for Sterling Flight Training Aircraft Maintenance Technician
Reports to
1. Maintenance Supervisor when performing Technician duties.
2. DQC when performing the duties of an RII Inspector.
Qualifications
• High school diploma, GED or equivalent.
• Must possess Airframe and/or Powerplant license.
• Ability to understand Company and FAA policies, procedures, and regulations.
Experience
• Extensive experience on ATR 42/72 aircraft, including line maintenance and system troubleshooting.
• Strong working knowledge of ATR maintenance manuals and technical documentation.
• Proven ability to work effectively with operators as a third-party maintenance provider.
• Experience providing instruction and technical guidance on ATR aircraft.
• Saab 2000 experience is a plus.
Duties and Responsibilities
These shall include, but are not limited to the following:
• Working in close coordination with the Quality Control Department during the performance of these duties.
• Cleaning their assigned work area, shop, or ramp, to ensure that it is kept clean and free of hazards.
• Performing all aviation maintenance in accordance with Federal Aviation Regulations, the highest shop practices, and in the interest of safety of flight.
• When authorized, performing receiving inspections of parts and accessories ensuring materials received are inspected to the extent necessary to ensure compliance with Federal Aviation Regulations and Company Specifications.
• Familiarization with all applicable Federal Aviation Regulations and Company policies.
• Documenting all required maintenance in accordance with this manual.
• Assisting in the planning, directing, laying out and coordinating activities of theirs and other areas to minimize delays and increase production and efficiency.
• Handling of parts while repair is in progress, which includes the proper tagging and disposition of these components.
• Assisting with initiating Material Requests for stock and/or material as required.
• Keeping tools and support equipment in a safe and operational condition at all times and when using calibrated equipment, ensuring the calibration date has not expired.
• Using personal protection (safety glasses, ear protection, respirator, gloves, etc.) as necessary while conducting daily duties.
• Submitting in writing any recommended changes in operational procedures that will enhance safe, cost-effective aircraft maintenance.
• Completion of all department internal Company forms, maintenance records documents, work orders, etc.
• Other duties as assigned by the Maintenance Supervisor.
Why You’ll Love Working Here
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees)
• Medical, Dental, and Vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k)
• myIDTravel and ID90 flight perks.
Pay: Competitive, New pay for experience program.
We are seeking a skilled Experienced SAAB 2000 Maintenance Technician to join our rapidly growing aviation team. This role supports safe, efficient, and high-quality aircraft maintenance while working closely with both Maintenance Supervisor and the Quality Control Department. This is an excellent opportunity to join a stable company offering top tier pay, strong benefits, and real opportunities for advancement.
Reports To:
• Maintenance Supervisor (for Technicians responsibilities).
• DQC (for duties performed as an RII Inspector).
Qualifications:
• High school diploma, GED or equivalent.
• Must possess a valid Airframe and Powerplant (A and P) license.
• Minimum 2 years of aviation maintenance experience.
• Ability to understand and follow FAA and Company policies, procedures, and regulations.
• Strong attention to detail, safety, and documentation.
What You’ll Do
Your duties include, but are not limited to:
Aircraft Maintenance and Safety
• Perform aviation maintenance in accordance with FAA regulations, highest shop practices, and safety-of-flight standards.
• Coordinate closely with the Quality Control Department.
• Document all required maintenance per company manuals.
Inspection and Compliance
• When authorized, conduct receiving inspections for parts and accessories to ensure compliance with FAA and company specifications.
• Maintain familiarity with all applicable FAA regulations and company policies.
Operational and Shop Support
• Keep assigned work areas, shops, and ramps clean and hazard-free.
• Assist in planning, coordinating, and improving workflow to minimize delays and increase efficiency.
• Manage parts during repair, ensuring correct tagging, handling, and disposition.
• Assist in initiating Material Requests as needed.
Tools, Equipment and Safety
• Maintain tools and support equipment in safe, operational condition.
• Verify that all calibrated equipment used is within calibration date.
• Utilize required personal protective equipment (PPE), including safety glasses, ear protection, respirators, and gloves.
Administrative and Team Support
• Complete all required company forms, work orders, and maintenance documentation.
• Submit written recommendations for procedural improvements.
• Perform additional duties as assigned by the Maintenance Supervisor.
Why You’ll Love Working Here
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees)
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Sterling Airways is seeking a hands-on, experienced Maintenance Trainer to join our Maintenance & Engineering team. This role is critical to ensure our maintenance personnel are trained to the highest standards of safety, compliance, and operational excellence. The ideal candidate brings deep industry experience, a strong technical foundation, and a passion for sharing practical knowledge. This is not a theoretical role – our trainer must teach from real-world experience, using interactive, tech-driven training tools to build skills and ensure regulatory compliance.
Job duties and Responsibilities:
• Develop and deliver technical training programs for aircraft maintenance technicians and support staff, ensuring alignment with FAA Part 121 requirements.
• Conduct initial, recurrent, and remedial training covering aircraft systems, maintenance procedures, safety, human factors, and regulatory topics.
• Create and maintain course materials, manuals, and assessments using computer-based training systems and modern instructional tools.
• Provide hands-on instruction based on real operational scenarios and field experience.
• Evaluate training effectiveness and adjust programs based on feedback, audit findings, and changes in regulations or fleet.
• Support compliance with company training manuals and FAA-mandated training requirements.
• Stay up to date on technical publications, airworthiness directives, and emerging maintenance best practices.
• Collaborate with Quality Assurance and Technical Operations to address training gaps, audit outcomes, and continuous improvement efforts.
Requirements:
• FAA A&P certification required.
• Minimum of 5 years of hands-on aircraft maintenance experience in a commercial aviation setting, preferably under Part 121 operations.
• Prior experience delivering technical training or mentoring maintenance personnel strongly preferred.
• Strong understanding of aircraft systems, technical manuals, MEL/CDL/NEF use, and safety protocols.
• Computer literate with proficiency in PowerPoint, Excel, web-based training systems, and maintenance tracking software (e.g., CAMP, TRAX, or similar).
• Excellent verbal and written communication skills; ability to explain complex technical content clearly.
• Strong interpersonal skills; approachable, supportive, and committed to helping others succeed.
• Knowledge of FAA training and recordkeeping requirements.
• Experience with Saab 2000 or similar turboprop aircraft preferred but not required.
• Experience with LMS platforms and instructional design.
• FAA Inspection Authorization (IA) or previous Maintenance Control experience a plus.
• Proven ability to operate effectively in a fast-paced, dynamic environment.
•Experience with LMS platforms and instructional design.
•Computer literate with proficiency in PowerPoint, Excel, web-based training systems, and maintenance tracking software (e.g., CAMP, TRAX, or similar).
Why You’ll Love Working Here:
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees):
• Medical, Dental, and Vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k)
• myIDTravel and ID90 flight perks.
Reports to:
Records Manager
Qualifications:
• High school diploma, GED or equivalent.
• Ability to learn and understand computer tracking programs.
• Strong attention to detail.
• Prior aircraft records experience preferred.
• Highly Prefer prior FlightDocs (Veryon) experience.
• Ability to work a flexible 5 days a week shift to include some weekends.
Duties and Responsibilities:
These shall include, but are not limited to the following:
• Performing daily administration of aircraft records.
• Verifying maintenance paperwork and ensure it has been completed accurately.
• Scanning and cataloging completed paperwork to maintain orderly system of aircraft digital and physical files.
• Ensuring aircraft records have been entered into the computer tracking system and are tracking correctly.
• Performing daily audits of aircraft paperwork.
• Assisting in new aircraft audits and onboarding process.
• Providing aircraft reports as required.
• Making recommendations to the Manager of CASS/Records and the DQC for process improvement and efficiency.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Captain | Pilot in Command (PIC)- ANC Based
EEA (Executive Express Aviation)
Qualifications
• Holds commercial license with 3000 flight hours | ATP preferred.
• Prior 121 or 135 PIC experience.
• Meets 135.243 PIC requirements.
• First class medical.
• Able to pass full DOT background checks and initial and random drug screens.
• Physical ability to perform all job duties.
Duties and Responsibilities
These shall include, but are not limited to the following:
• The captain establishes and maintains a professional and business-like environment on the flight deck that is conducive to the safe and efficient conduct of the flight.
• The captain is responsible for compliance with Federal Aviation Regulations, Transportation Security Administration (TSA) requirements, and Company policies and procedures.
• The captain is ultimately responsible for the safe operation of the aircraft and will ensure the aircraft is airworthy and loaded according to all applicable programs and procedures.
• The captain is familiar with the route and terminal areas, and ensures the flight is safely and legally dispatched. Other responsibilities include completion of all forms and checklists.
• The captain is, during flight time, in command of the aircraft and Crew and is responsible for the safety of the passengers, crewmembers, cargo, and aircraft.
• The captain has full control and authority in the operation of the aircraft, without limitation, over other crewmembers and their duties during flight time, whether or not they hold valid certificates authorizing them to perform the duties of those crewmembers.
• The captain operates assigned flights after determining airworthiness of the aircraft and reviewing all current factors such as weather, field conditions, navigational aids, etc., relative to the safe operation of his flights.
• Ensuring accurate completion of all Company and FAA required forms incidental to these flights.
• Ensuring compliance with all Company procedures and FAA regulations relative to the conduct of the flights.
• Responsible for the supervision and enroute performance of other crewmembers assigned to their aircraft.
• Supervising the orderly and efficient handling of passengers, especially at those locations where ground personnel are not present or available for such assistance.
• Remaining alert in regard to the safe and timely conduct of their scheduled flights and will take action to overcome obstacles to on time operations wherever it is within their authority to do so.
• Advising SOC, in a timely manner, of any situation that could affect the flight schedule. SOC will then arrange for any necessary diversion, cancellation, rerouting or rescheduling of aircraft and will notify the affected Flight Crews who will be expected to comply.
Why You’ll Love Working Here
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees)
• Medical, Dental, and Vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k)
• myIDTravel and ID90 flight perks.
Reports to:
Station Manager or Lead Customer Service Agent
Qualifications:
• High school diploma, GED or equivalent.
• Superb customer service skills and prior experience.
• Experience as a Customer Service Agent in a Part 121 environment preferred.
• Ability to perform above wing duties.
• Ability to lift a minimum of 50 pounds on a consistent basis.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Must be able to remain calm during adverse conditions.
• Ability to prioritize multiple tasks.
Duties and Responsibilities:
These shall include, but are not limited to the following:
• Keep the station orderly and clean.
• Keeping all equipment in working order and reporting if repairs need to be made.
• Providing initial and recurrent training compliant with Company policies and regulatory requirements for all our ground operations employees and contractors.
• Providing training for station agents.
• Leading, assisting, and directing station employees as necessary.
• Fill in for Station Manager when needed.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Reports to:
Chief Pilot
Qualifications
• ATP certificate preferred; ATP minimums required.
• 1st class medical.
• Able to pass full DOT background checks and initial and random drug screens.
• Multi engine experience.
• Physical ability to perform all job duties.
• Prior 121 SIC Experience in Saab 2000 preferred.
Duties and Responsibilities
These shall include, but are not limited to the following:
• Responsible for having a thorough working knowledge of the equipment operated, Federal Aviation Regulations governing the operation of this equipment as well as the Company’s manuals, policies and other instructions.
• Responsible to the captain for the proper planning of the flight in accordance with all applicable weather information and reports, applicable Company policies and Federal Aviation Regulations.
• Performing all duties the captain may assign in flight.
• Delegating functions to other crewmembers only when command of the aircraft is assumed due to incapacitation of the PIC.
• Possessing required certificates and documents appropriate for flight performance.
• Employing CRM concept of “Assertiveness with Respect”.
• Continuing the professional training toward upgrading their performance and abilities.
• Observing the Rules of Conduct for all employees as outlined in the Sterling Airways Team Member Handbook.
Why You’ll Love Working Here
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees)
• Medical, Dental, and Vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k)
• myIDTravel and ID90 flight perks.
Pay: Based on Experience
Job Type: Full Time
Job Purpose:
The Manager, Emergency Response is critical in ensuring our team members come to work in a safe environment and perform their jobs safely while following company procedures. This position also oversees the Corporate Emergency Response Plan, which is essential in ensuring any emergency situations are properly handled and is responsible for the company’s compliance with OSHA workplace safety standards.
Job Description:
The duties and responsibilities include, but are not limited to:
• Manage and update the Corporate Emergency Response Plan, to include:
• Updating the Corporate Emergency Response Manual (CERM),
• Organize and run emergency drills with company personnel,
• Interface with interline, codeshare, and other business partners,
• Provide organizational support to the Emergency Command Center and On-Site Team during an emergency, and
• Provide hands-on training to members of the Emergency Command Center and On-Site Team.
• Manage the OSHA reporting and compliance activities for the organization, to include:
• Processing all injury reports, to include interfacing with Human Resources to ensure OJIs are properly managed,
• Maintain records for all employee-related injuries,
• Report to OSHA or other applicable agencies OJI data as-needed,
• Lead Safety Risk Management activity related to employee safety, and
• Work with department leaders to identify mitigations to prevent injuries.
• Support the Internal Evaluation Program (IEP) by conducting periodic audits.
• Participate in safety committee meetings, conferences, and continuing education programs as assigned.
• Train team members on safety protocols and safety standards, in accordance with company manuals.
• Collect and aggregate safety data from the field in order to determine trends and threats to the safety of the company’s operation, people or aircraft.
• Promote the use of the company’s safety programs, by writing articles for publication and distribution in the safety newsletter, conducting base visits, and encouraging safety reporting.
Job Qualifications:
Minimum Qualification Requirements:
•US Citizen or have the legal right to accept employment in the United States.
•Able to obtain airport security clearance, required.
•High School Diploma, GED or equivalent.
•Able to actively promote and personally observe safety and security procedures.
•Microsoft Office Suite proficiency.
•Possess strong professional written, verbal, and interpersonal skills.
•Public speaking skills which will allow them to effectively present on both the individual level and to large audiences, including Sterling employees, industry professionals and federal agencies.
•The ability to communicate ideas and effectively manage the interpersonal situations that arise during instruction.
•Ability to orchestrate and conduct professional meetings.
•Ability to organize own work, while working under pressure to meet tight deadlines.
•Ability to maintain confidentiality.
•Must be a self-starter.
Preferred:
•Bachelor’s degree from a four-year college or university, or equivalent combination of education and experience.
•2 years of experience in Part 121 Air Carrier Operations.
•2 years of experience in training ground handling personnel.
•2 years of experience in managing airline emergency response programs.
•2 years of experience in administering and managing safety programs under 14 CFR Part 5.
Work Environment:
•Schedule is full time Monday-Friday, with flexible hours between 0700 and 1800.
•Nonstandard hours to include night and weekend hours when necessary.
•15% travel, primarily to company bases for training, incident investigations, and audit evaluations.
•Work location is remote.
Job Description Disclaimer:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned by the Director of Safety.
Reports to:
Director of Quality Assurance
Qualifications:
• At least two years of aircraft maintenance experience, with a preference for experience with parts receiving and tracking.
• Strong understanding of FAA regulations, airline maintenance manuals, and specific procedures related to parts receiving tasks.
• Able to read, write, and speak English language.
• Able to lift 50LBs.
• Able to sit for extended periods of time.
• Must be able to work with multiple departments, strong attention to detail, good communication skills.
• Basic Word and Excel experience.
Duties and Responsibilities:
These shall include, but are not limited to the following;
• Performing QA/QC materials receiving inspections authorized by the Quality Control
department in accordance with GMM.
• Performing assigned material inspection functions, in accordance with Company
maintenance manual inspection procedures, to ensure Company materials are
handled, stored and tracked IAW GMM.
• Performing assigned audits in accordance with the GMM.
• Rejection and quarantine of any part or component that does not meet company
standards from entering stock.
• Reporting trends or concerns to the DQC.
• Conducting on-the-job training as outlined in Company Maintenance Training Manual.
• Perform receiving inspections of parts and accessories ensuring materials received are inspected to the extent necessary to ensure compliance with Federal Aviation
Regulations and Company Specifications.
• Request and review teardown reports before purchasing parts to ensure informed
decision making.
• Accurately track parts are sent out for repair or overhaul.
• Verify parts sent out and received have had correct inspection, overhaul or repair
conducted.
• Ensure accurate data entries are made to ensure computer tracking systems track time limits accurately.
• Other duties as assigned by DQC or QC manager
• Monitor and track problematic parts so they don’t enter back into inventory.
• Make recommendations to DQC for any procedural change to increase efficiency and efficiency in materials receiving.
• Track vendor performance to ensure repairs and overhauls meet quality standards.
• Ensure tracking and receiving procedures controls are followed to avoid unnecessary purchases.
• Assist Materials Manager with developing and monitoring min/max stock levels.
• Participate in cycle counts and inventory audits to ensure accuracy and compliance.
• Ensure receiving inspection procedures are adequate to ensure faulty parts are
rejected.
• Review and verify all incoming documentation (e.g., 8130-3, Certificates of
Conformance, traceability documents) for compliance and accuracy.
• Ensure adherence to Electrostatic Discharge (ESD) handling procedures and general
safety protocols during material inspection and handling.
• Assist during internal and external audits (FAA, customer, or vendor) by providing
relevant documentation and supporting data.
Why You’ll Love Working Here:
• Top tier pay dependent on experience (DOE).
• Join a stable, rapidly growing aviation company.
• Work in an exciting, fast-paced, team-oriented environment.
• Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
• Real opportunities for career growth and advancement.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k.)
• myIDTravel and ID90 flight perks.
Reports to:
Materials Manager
Qualifications:
• High school diploma, GED or equivalent.
• Prior airline Maintenance Materials experience preferred.
• Technologically skilled.
• Familiarity with inventory systems.
Duties and Responsibilities:
These shall include, but are not limited to the following:
• Acting on behalf of the Materials Manager in their absence.
• Overall organization of inventory at their location, making sure that each facility has adequate inventory to perform work that is needed.
• Assisting the Materials Manager in establishing and modifying inventory policies, procedures, instructions, and information.
• Establishing, maintaining and updating vendor related information on the computer program for their station.
• Monitoring MEL/CDLs for their station to ensure material positioning for maintenance activities.
• Monitoring all repair order activity, working with vendors to expedite parts from repair or overhaul.
• Overseeing shelf-life items as their station. Do not exceed the expiration date.
• Ensuring compliance with Hazardous Materials/Dangerous Goods regulatory requirements as they pertain to materials activity.
• Coordinating all aspects of station inventory operations for their station including, but not limited to timely and accurate shipping, receiving, parts segregation, warehouse transfers, parts issues, and returns to inventory. Ensure that associated computer transactions are performed in a timely and accurate manner.
• Enforcing stockroom security, cleanliness, and organization. Ensures the highest level of inventory integrity is maintained and that awareness of the threat of Suspected Unapproved Parts (SUPS) to that integrity is consistently high.
• Auditing inventory transactions to ensure accuracy of computer program and alert the Materials Manager of any trends or discrepancies.
• Ensuring that only approved Air Carrier Maintenance Providers approved by the Company are used.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Reports to
Station Manager
Qualifications:
· High school diploma, GED or equivalent.
· Experience as a Ramp Agent in a Part 121 environment preferred.
· Ability to perform all physical below wing duties.
· Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
· Ability to lift a minimum of 50 pounds on a consistent basis.
· Ability to work a flexible schedule including weekends and holidays.
· Must be able to remain calm during adverse conditions.
· Ability to prioritize multiple tasks.
Duties and Responsibilities:
These shall include, but are not limited to the following:
· Aircraft Marshalling and wing-walking.
· Loading and Unloading of Aircraft.
· Familiarizing and hands on training on the safe operation of ground equipment (specific to equipment being operated).
· Aircraft servicing (includes catering).
· Ramp operations including safety rules, ramp markings (signs, signaling devices, lights and blast fences), equipment operating rules and procedures for positioning ground equipment around aircraft.
· Local airport rules and regulations (speed limits, roadways, etc.).
· Deicing Training in cold weather stations as per the Deice Manual (DIM).
· Be familiar with aviation security, weight and balance programs.
· Reporting safety hazards concerns, hazards, near misses, incidents, and accidents to immediate Supervisor.
· Protecting passenger baggage from damage, loss, and weather conditions.
· Reporting equipment problems to the AIC or the Station Manager.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Reports to:
Reservations Manager
Qualifications:
• Ability to communicate superbly in English.
• High school diploma, GED or equivalent.
• Superior listening, verbal, and written communication skills.
• Ability to enter data precisely and prioritizes attention to detail.
• Experience in customer service.
• Prior airline reservation and reservation system experience preferred (Sabre/Interact/Videcom).
• Technologically skilled and have used technology in a professional setting.
• Ability to work flexible week and weekend hours.
• Basic Alaska geography knowledge preferred.
• Ability to work onsite and commute reliably.
• Flexibility to work any day of the week including weekends and varied hours.
Duties and Responsibilities:
These shall include, but are not limited to the following;
• Answering incoming calls and emails in a prompt and friendly manner.
• Assisting customers with reservations (new, changes and refunds).
• Collecting payment for reservations.
• Thinking and reacting quickly with a sense of urgency to time-sensitive problem situations.
• Remaining calm during adverse conditions.
• Solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Learning and maneuvering computerized reservations to help assist customers with questions and bookings.
• Providing conflict resolution with internal/external customer concerns and requests.
• Maintaining confidentiality for customers’ bookings and personal information.
• Working with minimal supervision, while maintaining focus and safety awareness around multiple employees and distractions.
• Providing legendary customer service and ensuring that all decisions being made are with the customers and companies best interest in mind.
Supplemental Requirements:
Professional individual that can work well with others or on their own. Fast learner that can adapt to a changing priority list. Someone who shows initiative to continue learning new tasks and driven to master them. This person should be looking for long term employment and be interested in the work and the company.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Reports to:
Reservations Manager
Qualifications:
• Ability to communicate superbly in English.
• High school diploma, GED or equivalent.
• Superior listening, verbal, and written communication skills.
• Ability to enter data precisely and prioritizes attention to detail.
• Experience in customer service.
• Prior airline reservation and reservation system experience preferred (Sabre/Interact/Videcom).
• Technologically skilled and have used technology in a professional setting.
• Ability to work flexible week and weekend hours.
• Basic Alaska geography knowledge preferred.
• Ability to work onsite and commute reliably.
• Flexibility to work any day of the week including weekends and varied hours.
Duties and Responsibilities:
These shall include, but are not limited to the following;
• Answering incoming calls and emails in a prompt and friendly manner.
• Assisting customers with reservations (new, changes and refunds).
• Collecting payment for reservations.
• Thinking and reacting quickly with a sense of urgency to time-sensitive problem situations.
• Remaining calm during adverse conditions.
• Solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Learning and maneuvering computerized reservations to help assist customers with questions and bookings.
• Providing conflict resolution with internal/external customer concerns and requests.
• Maintaining confidentiality for customers’ bookings and personal information.
• Working with minimal supervision, while maintaining focus and safety awareness around multiple employees and distractions.
• Providing legendary customer service and ensuring that all decisions being made are with the customers and companies best interest in mind.
Supplemental Requirements:
Professional individual that can work well with others or on their own. Fast learner that can adapt to a changing priority list. Someone who shows initiative to continue learning new tasks and driven to master them. This person should be looking for long term employment and be interested in the work and the company.
Why You’ll Love Working Here:
• Join a stable, growing aviation company.
• Fast-paced, team-oriented work environment.
• Opportunity to work both above-wing and below-wing operations.
• Career growth and advancement opportunities.
Benefits (Full-Time Employees):
• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.
Reports to
Station Manager or Lead Station Agent
Qualifications:
• High school diploma, GED or equivalent.
• Preferred experience as a Station Agent in a Part 121 environment.
• Proficient in customer service (above wing) and ramp duties (below wing).
• Strong customer service skills with solid examples.
• Ability to lift at least 50 pounds consistently.
• Flexible schedule availability, including weekends, nights, and holidays.
• Ability to remain calm in adverse conditions.
• Strong multitasking abilities.
Duties and Responsibilities:
These shall include, but are not limited to the following:
• Keeping the station orderly and clean.
• Keeping all equipment in working order and reporting if repairs need to be made.
• Ensuring safety practices are being followed and reporting hazardous conditions.
• Ensuring safety and security regulations are met when passengers access the tarmac for aircraft boarding and deplaning.
• Maintaining currency on all training requirements.
• Conducting GSC or CRO duties, after receiving and successfully passing training.
• Complying with local airport, FAA, and TSA policies.
• Loading catering supplies and equipment as needed.
• Removing trash and straightening cabin when applicable.
• Assisting with station opening and closing.
• Checking in passengers and baggage. Maintain confidentiality of passenger’s flight and personal information.
• Following security procedures.
• Performing Cargo Load Report procedures.
• Enplaning and deplaning passengers.
• Aircraft security search procedures.
• Ensuring all monies are accounted for, secured and deposited per Company procedures.
• For those that operate ground equipment, any restrictions noted on the license will also apply when operating Company-owned vehicles.
• General ground handling of aircraft, baggage and other ground operations.
• Handling aircraft operation while it’s on the ground.
• Marshalling aircraft for parking and departure; wing-walking if assigned.
• Loading and unloading baggage; carry-on and checked baggage.
• Ground equipment operation.
The Station Support Agent is responsible for supporting overall station operations by performing duties in ramp operations, customer service, and cargo handling. This position ensures the safe, secure, and efficient handling of passengers, baggage, cargo, and aircraft while maintaining excellent customer service standards and compliance with Company, FAA, TSA, and local airport regulations.
Qualifications:
• High school diploma, GED, or equivalent.
• Previous airline, customer service, ramp, or cargo experience preferred.
• Experience in a Part 121 environment preferred.
• Excellent customer service and communication skills.
• Ability to perform both above-wing and below-wing duties.
• Ability to safely lift and carry up to 50 pounds consistently.
• Ability to work in extreme weather conditions and confined spaces.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Ability to remain calm and professional during adverse or stressful situations.
• Strong organizational skills and ability to prioritize multiple tasks.
• Must be able to comply with all airport security and safety requirements.
Duties and Responsibilities;
These include, but are not limited to, the following:
Ramp Operations
• Marshal aircraft and perform wing-walking procedures.
• Load and unload aircraft baggage, freight, and cargo safely and efficiently.
• Operate and receive training on ground service equipment.
• Perform aircraft servicing duties, including catering support.
• Follow all ramp safety procedures, markings, and equipment operating guidelines.
• Assist with deicing operations in accordance with the Deice Manual (DIM) when applicable.
• Protect passenger baggage and cargo from damage, loss, and weather exposure.
• Report equipment malfunctions, safety hazards, incidents, and accidents to management immediately.
• Maintain compliance with local airport, FAA, TSA, and Company regulations.
Customer Service Operations
• Assist passengers with check-in, boarding, deplaning, and baggage processing.
• Ensure safe passenger movement on the ramp and tarmac during boarding and deplaning.
• Follow all security and passenger screening procedures.
• Conduct aircraft security search procedures as required.
• Assist with station opening and closing duties.
• Maintain a clean, organized, and professional station environment.
• Handle customer interactions in a courteous and professional manner.
• Maintain confidentiality of passenger and operational information.
• Ensure all Company funds and transactions are secured and processed according to Company procedures.
• Perform GSC or CRO duties after required training, if assigned.
Cargo Operations
• Process and handle inbound and outbound cargo shipments.
• Complete Cargo Load Report procedures accurately.
• Ensure cargo is loaded, secured, and documented in compliance with Company and regulatory requirements.
• Assist with freight acceptance, storage, and release procedures.
• Maintain safe handling practices for all cargo and hazardous materials, where applicable.
Additional Responsibilities
• Maintain current training requirements and certifications.
• Support overall station operations as directed by the Station Manager.
• Promote and maintain a culture of safety, security, and teamwork.
• Perform other duties as assigned.
Sterling Airways is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment where no one is discriminated against on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Our organization values diversity and actively promotes equality of opportunity for all, ensuring that talent, skills and potential are what guide our decisions. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual qualifications and merit alone.
English